Terms of service

Terms of Service

These Terms of Service govern your access to the Rose & Oliver website and your purchase and use of products and services offered through our store.

By accessing our website or placing an order, you agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you have the legal capacity to enter into a binding agreement in your jurisdiction or that you have obtained any legally required permission.

You may not use our website, products, or services for unlawful or unauthorized purposes.

Product Information

We make reasonable efforts to accurately present product descriptions, photographs, colors, materials, dimensions, prices, and other information.

Actual product appearance may vary slightly due to photography, lighting, screen settings, production differences, or other factors.

Availability

Products and variations are subject to availability.

We may modify, discontinue, restrict, or replace products where reasonably necessary.

Promotional $0 / £0 Products

Rose & Oliver may run promotional campaigns where the merchandise price of selected products is reduced to $0, £0, or another promotional amount.

These promotions apply to the merchandise price only unless we expressly state otherwise.

Customers may still be required to pay shipping, handling, taxes, duties, or other applicable charges.

All applicable charges will be displayed before payment is completed.

By completing checkout, you acknowledge the complete amount shown and authorize payment of that amount.

Shipping Charges on Promotional Orders

Shipping charges may depend on the number of products in the order, shipping destination, fulfillment requirements, and other logistics conditions.

Adding additional products may increase the applicable shipping charge.

The definitive shipping charge is the amount presented to you during checkout.

Pricing

Prices and promotions may change from time to time.

We reserve the right to correct genuine pricing, product, or promotional errors where permitted by law.

Orders

Submission of an order does not necessarily constitute final acceptance of that order.

Where permitted by law, Rose & Oliver may refuse or cancel an order for legitimate reasons including:

  • Payment authorization failure;
  • Suspected fraud;
  • Inventory or availability errors;
  • Material pricing or technical errors;
  • Abuse of promotional offers; or
  • Other legitimate operational or security concerns.

If an order is cancelled after payment has been successfully collected, any amount properly due for refund will be returned in accordance with applicable law.

Payment Information

You agree to provide accurate and complete payment and billing information.

By submitting a payment method, you represent that you are authorized to use it.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy and any mandatory consumer protection rights applicable to your purchase.

Third-Party Services

Our store may use or provide access to services operated by third parties, including payment processors, shipping providers, analytics companies, and advertising platforms.

Third-party services may be governed by their own terms and privacy practices.

Prohibited Uses

You may not use our website to:

  • Violate applicable laws;
  • Commit fraud or deception;
  • Infringe intellectual property rights;
  • Transmit malicious or harmful software;
  • Attempt unauthorized access to accounts or systems;
  • Interfere with website security or operation;
  • Collect personal information unlawfully; or
  • Abuse promotional offers or checkout functionality.

Intellectual Property

Unless otherwise stated, content presented through the Rose & Oliver website, including original text, graphics, logos, branding, layouts, and other original materials, is owned by or licensed to Rose & Oliver and may be protected by applicable intellectual property laws.

Disclaimer

To the maximum extent permitted by applicable law, our website and services are provided subject to the warranties and rights expressly provided by Rose & Oliver or required by law.

Limitation of Liability

Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded or restricted.

To the maximum extent permitted by law, Rose & Oliver will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from use of our website or services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

Changes to These Terms

We may update these Terms from time to time.

The version published on our website at the applicable time will apply, subject to mandatory legal requirements.

Consumer Rights

Nothing in these Terms limits or excludes mandatory consumer rights available under applicable law.

Contact

Rose & Oliver
Email: contact@getroseandoliver.store